Here is your Refund & Returns Policy with all company details replaced using your official information:

Refund & Returns Policy

D R AUTOPARTS – part24store.com
Last Updated: [Insert Date]

Thank you for shopping with D R AUTOPARTS (“we,” “us,” or “our”).
We want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and returns policy below.

1. Eligibility for Returns

To be eligible for a return:

• The item must be unused, uninstalled, and in its original packaging.
• The return must be initiated within 30 days of delivery.
• A valid receipt or proof of purchase is required.

Non-returnable items include:

• Installed or used auto parts
• Electrical or electronic components
• Items without original packaging
• Clearance or final-sale items
• Custom or special-order parts

2. Return Process

To start a return, please contact us at:

📧 support@part24store.com
📞 +1 (888) 268-4125

Please include:

• Order number
• Item(s) you want to return
• Reason for return
• Photos (if damaged or defective)

We will provide return instructions and the return address.

3. Return Shipping

• Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
• We recommend using a trackable shipping service.
• Shipping fees are non-refundable.

4. Damaged, Defective, or Wrong Item Received

If you received a damaged, defective, or incorrect product:

• Contact us within 7 days of delivery.
• Provide photos of the item and packaging.

We will replace the item at no cost or issue a refund.

5. Refunds

Once your return is received and inspected, we will notify you of the refund approval status.

• Approved refunds are issued to your original payment method.
• Refunds typically take 5–10 business days to process.
• Shipping costs paid during purchase are not refundable, unless the return is due to our error.

6. Exchanges

We only replace items that are:

• Defective
• Damaged
• Incorrect

If you need an exchange, contact us first for approval.

7. Order Cancellations

• Orders can be canceled within 24 hours of purchase, as long as the item has not shipped.
• After shipment, a cancellation becomes a return and must follow the return process.

8. Warranty Claims

Some parts may include a manufacturer warranty.
Warranty claims must follow the manufacturer’s policies and may require:

• Proof of professional installation
• Photos or diagnostic reports

Contact us for assistance.

9. Contact Information

If you have any questions about this policy, contact us:

D R AUTOPARTS
68/A Mahaveer Nagar, Wakhar Bhag,
Sangli – 416416, Maharashtra, India

Email: support@part24store.com
Phone: +1 (888) 268-4125
Website: part24store.com

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